Academic Affairs • 423.652.4737
Admissions • 423.652.4861 • firstname.lastname@example.org
Alumni • 423.652.4864 • email@example.com
Business Office • 423-652-4156 • firstname.lastname@example.org
Career Success Center • 423.652.4865 • email@example.com
Chaplain • 423-652-4708 • firstname.lastname@example.org
Counseling Center • 423.652.4742 • CounselingCenter@king.edu
Disability Services • 423.652.4303
Financial Aid • 423.652.4725 • email@example.com
IT Help Desk • 423.652.6019 • firstname.lastname@example.org
Libraries • 423.652.4716 • email@example.com
President's Office • 423.652.4784 • firstname.lastname@example.org
Security • 423.652.4333 • email@example.com
Student Affairs • 423.652.4740
Weather & Emergency Information • 423.652.6446
The Institutional Effectiveness (IE) program at King University is one of demonstrating
and documenting the extent to which the College fulfills its mission and achieves
its goals as stated in the Strategic Plan.
The mission of Institutional Effectiveness at King University is to promote institutional
quality through a comprehensive, institution-wide, data-driven continuous cycle of
planning, implementation, assessment, and improvement. Toward that end, Institutional
Effectiveness has three primary responsibilities:
The Southern Association of Colleges and Schools Commission on Colleges definition
of Institutional Effectiveness serves as the cornerstone of King University's IE program:
The institution identifies expected outcomes, assesses the extent to which it achieves
these outcomes, and provides evidence of improvement based on analysis of the results
in each of the following areas: educational programs (including student learning outcomes),
administrative support services, educational support services, research within its
educational mission, and community/public service within its educational mission.
(Comprehensive Standard 8.2.a, The Principles of Accreditation, SACS Commission on Colleges - 2018 Edition).
The College's Institutional Effectiveness program seeks to continually improve educational
experiences to enhance student learning and ultimately fulfill the College's mission.
By clearly defining and measuring expected outcomes for student learning, and support
programs, these assessment results are used to improve educational programs, the core
curriculum, and campus support services.
Data from a variety of nationally-recognized and locally-developed assessment measurements
are reviewed and used for improvement throughout every aspect of King University.
These measures include the Noel-Levitz Student Satisfaction Inventory, Noel-Levitz
Adult Student Priorities Survey, the National Survey of Student Engagement (NSSE),
IDEA Student Ratings of Instruction, ETS Major Field Tests, certification and licensure
exams, portfolios and e-portfolios, capstone projects, course-embedded assignments
and exams, employer and alumni satisfaction surveys, and focus groups.
Institutional Effectiveness staff work in collaboration with Institutional Research
to provide information and analysis to the college in support of research, planning,
policy formation, reporting, and decision making. By also examining retention, progression,
and graduation rates, these two areas continually review institution-wide assessment
measures for the purpose of continual improvement.
Susan GraybealAssociate Dean for Accreditation and Institutional Effectiveness
Jason Thead Institutional Research and Assessment Coordinator
Jennifer WorleyOperations Coordinator for Academic Affairs